Support Services Specialist

Yuzu

Remote · Remote Remote$55kFull-timeyesterday

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Answer inbound calls from members and providers in a professional and courteous manner.
Provide accurate information regarding benefits, eligibility, claims status, authorizations, and network participation.
Research and resolve complex inquiries by collaborating with internal departments.
Educate members and providers on plan policies, digital tools, and available resources.
Escalate issues as appropriate to ensure timely resolution.
Maintain confidentiality and adhere to HIPAA guidelines.

Sourced from Ashby. Confirm the details and apply on the employer's site.