Remote Freedom

Customer Activation Manager | Stack Accounting

Ramp

Remote · New York, NY (HQ) New York, NY (HQ)3d ago

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Skills

AccountingStakeholder ManagementCustomer SuccessBookkeeping

What you'll do

  • Learn how each customer handles close, reconciliations, journal entries, exceptions, and review today; identify where Stack and agentic workflows can deliver useful value.
  • Translate the current process into an implementation plan with clear inputs, owners, dependencies, validation steps, and human review.
  • Guide Controllers, accountants, and other stakeholders from discovery through first use, training, and repeat adoption; adjust the plan when confidence or usage stalls.
  • Coordinate with Sales, Customer Success, Product, and other Ramp teams on deployments as well as process, systems, and product improvements
  • Act as an advocate and expert on AI-assisted accounting work
  • Turn early customer learnings into reusable discovery questions, launch steps, and adoption practices for the next implementation.
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