Data ScienceUser ResearchUsabilityRoadmappingProduct StrategyStorytelling
What you'll do
Uncover and represent complex advertiser and user problems: Identify the deep, ambiguous customer needs that cut across the ads product, and translate them into clear opportunities for the business.
Choose the right method for the question: Plan, field, and synthesize research using the full range of qualitative methods, and partner with Data Science and quantitative researchers on mixed-methods studies that combine depth with scale.
Assess where sustained research investment is needed: Evaluate whether an area warrants a long-term research presence, and make the case to leadership for where to invest.
Use AI to amplify your craft: . Bring creativity to how you apply AI tools to research workflows and to how you land learnings, making cross-functional collaboration faster and more effective.
Mentor and raise the bar: Coach and develop other researchers, and elevate qualitative craft across the team.
Minimum 7 years of experience in qualitative or mixed-methods user research, with a track record of leading research at a staff or senior staff level in a product organization, ideally in ads, marketplaces, or B2B/B2C platforms.
