Remote Freedom

Service Designer, Intelligence & Investigations

OpenAI

Remote · San Francisco San FranciscoContract4d ago

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Skills

Asana

What you'll do

  • You’ll bring that perspective to the people who shape investigative operations and the engineers who build the underlying systems. Together, you’ll decide where a change would help and see how it works in real cases.
  • Work alongside investigators to understand how cases move across teams and systems. Consider what that process means for people at risk, people whose activity is under review, and the people responsible for acting on a finding.
  • Combine what you learn from individual cases with operational data to decide where a change would help most and whether it calls for a change in the workflow, the tools, or both.
  • Lead the cross-team work of mapping investigative workflows, designing improvements with the people who use and operate them, and putting agreed changes into practice.
  • Guide engineering decisions about how investigative systems fit together to support the overall workflow.
  • Follow changes into use. Look for whether they help investigators act in time, make well-supported decisions, and sustain demanding work.
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