Remote Freedom

Outcomes Architect [Contract]

Notion

Remote · Sydney, Australia Sydney, AustraliaContract5d ago

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Skills

Stakeholder ManagementAccount ManagementCustomer SuccessNotion

What you'll do

  • Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
  • Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
  • Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
  • Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
  • Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
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