Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered