Lead, coach, and develop a team of Commercial Account Managers focused on expansion and retention across a scaled customer portfolio
Own team-level pipeline, forecasting, and revenue targets — driving accountability through clear metrics and performance frameworks
Develop and execute scalable upsell/cross-sell strategies and ensure the team maintains a robust, healthy expansion pipeline
Build a deep understanding of Ramp customer personas and instill a consultative, trusted-advisor approach across your team
Equip your team with sales methodologies to uncover customer needs and pain points effectively
Stay close to changes in Ramp's product and go-to-market motion, and translate those shifts into how your team sells, prioritizes, and talks to customers
