Remote Freedom

Implementation Manager

Flossy

Remote · United States United StatesFull-time6d ago

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Skills

Customer Success

What you'll do

  • We're looking for a highly technical, customer-obsessed Implementation Manager who loves getting complex software live and working in the real world.
  • At Flossy, we're tackling a particularly interesting challenge: how do you deploy AI agents that can reliably perform the work of experienced front-office employees, at every location of a multi-location business?
  • Integrating Fiona, Reid, Betsy and Michael with practice management systems, phone systems and real-time scheduling data.
  • Translating scheduling rules, practice policies and call-handling preferences into agent configurations that hold up in real patient conversations.
  • Running multi-location rollouts that turn successful pilots into org-wide deployments.
  • Building templates, playbooks and tooling that make every implementation faster than the last.
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