Direct product availability in the Americas local warehouse, including inventory planning, replenishment requests, and allocation against the sales pipeline.
Give the sales team timely, accurate visibility into product availability, lead times, and logistics options so commitments to customers are realistic.
Manage the logistics needed to get product to customers: shipping, customs and trade compliance coordination, and carrier and 3PL relationships.
Engage customers directly after sale to communicate order status and product arrival, and resolve delivery issues quickly.
Maintain deep alignment with the Global Operations team in Europe on supply, build schedules, and fulfilment priorities.