🌎Business Operations Expert, Remote- Contract

Requirements

• 5+ years hands-on responsibility in business operations, operations reporting, process design, or workflow managementMust
• Direct ownership of operational work, not supervisory-only or adjacent exposureMust
• Creating or applying structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessmentsMust
• Strong Excel capability and reasoning across multiple documents simultaneouslyMust
• Strong English, written and spoken (B2 minimum, C1 preferred)Must
• AI or LLM evaluation experience

What you'll do

• Turning real operations work into defined, measurable tasks
• Designing multi-step business operations tasks with objective criteria
• Process design and ownership
• Operational reporting and identifying data discrepancies
• Defining objective grading criteria for task outputs
• Building tasks that require judgment and critical reading of materials
• Creating or sourcing supporting materials: spreadsheets, system exports, process documentation, operational reports
• Identifying and flagging ambiguous or ungradable tasks rather than submitting them
• Delivering work on schedule and at required quality level
• Writing clear task instructions and supporting documentation

Keywords

About the role

Role Title: Business Operations Expert Role Type: Contract Location: Remote, global Required Skills: • Turning Real Operations Work Into a Defined Task • Objective Grading Criteria • Business Operations • Process Design and Ownership • Operational Reporting and Data Discrepancies Opportunity Snapshot: • Pay: Up to $90/hour equivalent • Time per task: ~10 hours per task • Location: Fully remote — no geographic restrictions. Strong English required (B2 minimum, C1 preferred) • Next step: Complete the role-specific AI interview — it’s how your expertise gets in front of the client • Your tasks: Design realistic, multi-step business operations tasks with objective criteria for grading the output Your domain knowledge is what matters here — no prior AI experience required. The work is to turn real operational workflows into benchmark tasks: realistic, difficult, and gradable against objective criteria. If you’ve written an SOP, built a QA checklist, or trained a team against a standard, that’s the instinct this needs. Scope of Work: • Design multi-step tasks drawn from real operations work — reporting, process design, workflow management — with realistic reference files and clear instructions. • Define objective grading criteria so two qualified reviewers would reach the same verdict on the same output. • Build tasks that require judgment rather than lookup: ones where the right answer depends on reading the materials correctly. • Create or source the supporting materials each task needs: spreadsheets, system exports, process documentation, operational reports. • Flag tasks that turn out to be ambiguous or ungradable instead of submitting them anyway. • Deliver approved tasks on schedule and at the required quality level. Preferred Qualifications: • 5+ years of hands-on responsibility in business operations, operations reporting, process design, or workflow management — direct ownership of the work, not supervisory-only or adjacent exposure. • Experience creating or applying structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessments. • Strong Excel capability and comfort reasoning across multiple documents at once. • Strong English, written and spoken — B2 minimum, C1 preferred. • AI or LLM evaluation experience is a plus, but not required. Originally posted on Himalayas