Carry out first-line (1LoD) KYB reviews of business customers onboarding with Ramp's Swedish payment institution: company verification, beneficial ownership, sanctions/PEP/adverse-media screening, and risk assessment
Decide standard cases end to end, and escalate complex or higher-risk cases with a clear rationale
Handle customer communications through onboarding: clear document requests, follow-ups and status updates
Resolve onboarding requirements from our card-issuing and payments partners for EU customers
Document decisions to a standard that holds up to second-line and regulatory review
Keep Swedish casework moving when teammates are on leave or handling incidents