Payment Operations Specialist

FastSpring

Remote · Remote Remote$63k1w ago

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Customer SupportRecruiting

Monitor chargeback volumes, win rates, and related KPIs using existing reports and tools.
Coordinate with sellers and internal teams to collect supporting documentation for dispute responses.
Monitor payment processor dashboards and alerts to identify potential issues or disruptions.
Support Tier I–II payment-related inquiries from sellers and internal teams.

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