Maintenance Coordinator

Skills

What you'll do

• Receive and respond to maintenance requests via phone, email, or property management software
• Create, assign, and monitor work orders in coordination with vendors and technicians
• Communicate service updates with tenants and property owners
• Follow up on open work orders to ensure timely completion and resident satisfaction
• Verify and process vendor invoices for accuracy and completeness
• Manage emergency maintenance situations with appropriate urgency

About the role

Location : Work from Home Type of Employment : Full-time or Part-time (depends on client requirements) Work Shift : US Business Hours About Us OurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at . Job Summary We are looking for a highly organized and responsive Maintenance Coordinator to manage property maintenance requests, vendor assignments, and work order follow-ups. The ideal candidate will coordinate repair and service needs between tenants, vendors, and property managers, ensuring timely and high-quality resolution of maintenance issues. Key Responsibilities • Receive and respond to maintenance requests via phone, email, or property management software • Create, assign, and monitor work orders in coordination with vendors and technicians • Communicate service updates with tenants and property owners • Follow up on open work orders to ensure timely completion and resident satisfaction • Verify and process vendor invoices for accuracy and completeness • Manage emergency maintenance situations with appropriate urgency • Maintain detailed maintenance logs and vendor performance records • Generate maintenance activity reports for property managers and owners Qualifications and Skills Required: • 2+ years of experience in property management or maintenance coordination • Familiarity with property management software (e.g., AppFolio, Buildium, Propertyware) • Excellent English communication skills, both written and verbal • Ability to prioritize and manage multiple maintenance requests simultaneously • Strong problem-solving and decision-making abilities • Experience coordinating with vendors, contractors, and maintenance teams Preferred: • Background in handling residential and property maintenance • Knowledge of maintenance workflows, service SLAs, and tenant satisfaction practices • Experience in handling after-hours or emergency maintenance requests Additional Requirements • Must be currently residing in the Philippines or Latin America • Must have a stable internet connection and remote-ready workstation Compensation and Benefits • Permanent work-from-home setup • Ongoing training and professional development opportunities • Collaborative and supportive work environment • Competitive salary Originally posted on Himalayas