Usability Tester

Requirements

• Comfort with step-by-step, detailed reading tasksMust
• Ability to articulate confusion or difficulty in own wordsMust
• Active use of phone or web for everyday tasksMust
• US-based locationMust
• Patience with detailed, methodical workMust
• Plain-language communication skillsMust
• Living in rural or smaller community
• Past experience providing feedback on products or services
• Past experience testing products or services

What you'll do

• Read and evaluate short questions and answers on government services
• Identify confusing, unclear, or difficult passages in written content
• Provide honest, specific feedback on usability and clarity
• Suggest simple, actionable improvements to written content

About the role

Role Title: Usability Tester Role Type: Contractor Location: Remote Time Commitment: 5-10 hours/week, short-term project micro1 is looking for Plain-Language Usability Testers to help evaluate and improve AI systems that answer questions about government services. You’ll read short questions and answers and tell us what is easy to follow and where it gets confusing. There are no wrong answers, and your honest reaction is what helps. No AI or technical background is needed. What You’ll Do • Read short questions and answers on government services. • Tell us where you felt confused, lost, or stuck, in your own words. • Say what was easy to follow and what was not. • Suggest simple changes that would make something clearer. Who We’re Looking For • Adults who do everyday tasks on a phone or the web, even basic ones • Patient with step-by-step reading • Honest, specific feedback • US-based Nice to Have • Living in a rural or smaller community. We want a mix of regions. • Past experience giving feedback or testing products or services Originally posted on Himalayas