Financial Aid Advisor

Requirements

• Direct experience counseling borrowers on federal student loan repayment and forgivenessMust
• 1+ years advising on income-driven repayment (IDR) plansMust
• 1+ years advising on Public Service Loan Forgiveness (PSLF) or other repayment and relief optionsMust
• Experience with loan repayment beyond award packagingMust
• Experience with loan forgiveness programs beyond award packagingMust
• Working knowledge of loan servicingMust
• Working knowledge of deferment and forbearanceMust
• Working knowledge of default management and resolutionMust
• Experience with servicer issues and escalationMust
• Background in nonprofit financial counseling, university financial aid office, or similar borrower-focused institutionMust
• US-based residencyMust
• Ability to start quickly and commit 15-25 hours per weekMust
• Clear and precise written communicationMust

What you'll do

• Review student loan questions for authenticity and real-world borrower relevance
• Write rubrics and evaluation criteria for correct and complete federal student loan guidance
• Evaluate AI-generated answers against domain expertise and rubrics
• Flag errors, omissions, and outdated federal student loan guidance in AI-generated content
• Provide clear, precise written feedback asynchronously to project team

Keywords

About the role

Role Title: Financial Aid Advisor Role Type: Contractor Location: Remote Time Commitment: 15-25 hours/week, short-term project micro1 is looking for Financial Aid Advisors to help evaluate and improve AI systems on federal student loan topics. You’ll use your borrower counseling experience to check that questions sound like real borrowers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters. Scope of Work • Review sample student loan questions and flag any that don’t sound like what real borrowers ask. • Write rubrics that define a correct, complete answer on federal loan repayment, including income-driven repayment (IDR) plans and forgiveness programs such as PSLF. • Cover servicer issues, deferment and forbearance, and default management in your rubrics. • Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance. • Share clear written feedback with the project team, working asynchronously. Required Qualifications • Direct experience counseling borrowers on federal student loan repayment and forgiveness (nonprofit counselor, university financial aid office, or similar) • 1+ years advising on IDR plans, PSLF, or other repayment and relief options • Experience beyond award packaging, such as repayment, forgiveness, servicer issues, or default resolution • Working knowledge of loan servicing, deferment, forbearance, and default • US-based • Able to start quickly and commit 15-25 hours/week • Clear, precise writing Originally posted on Himalayas