Remote Freedom

Spanish Audio Specialist - Freelance AI Trainer Project

Invisible Technologies

Work from anywhereFull-timeyesterday

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Requirements

  • Fluency in EnglishMust
  • Spanish proficiency across all language skills: reading, listening, writing, and speakingMust
  • Strong verbal communication skills in simulated customer support contextMust
  • Basic computer programming literacy including JSON structures, functions, methods, and structured data reasoningMust
  • Technical communication clarity when handling support-style problem-solvingMust
  • Comfort working with structured prompts, evaluation rubrics, and technical guidelinesMust
  • High-quality microphone for clean, reliable audio inputMust
  • Device capable of running audio recording softwareMust

What you'll do

  • Create and execute role-play-based evaluation scenarios simulating realistic customer service interactions
  • Evaluate agentic audio models against leading systems
  • Assess model performance across qualitative and quantitative metrics
  • Contribute to development of diverse and representative datasets for conversational audio agents
  • Evaluate task completion accuracy and efficiency in customer support scenarios
  • Assess conversational naturalness including tone, flow, and coherence
  • Evaluate audio comprehension and response quality
  • Assess instruction adherence and contextual understanding

Keywords

Experience with customer service interactions across multiple domainsKnowledge of flight bookings and travel support domainKnowledge of financial services domainKnowledge of telecommunications and technical support domain

About the role

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases. Responsibilities • Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including: • Flight bookings and travel support • Financial services • Telecommunications and technical support • Contribute to the development of diverse and representative datasets used to assess conversational audio agents. • Evaluate model performance across a standardized set of qualitative and quantitative metrics. • Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow. Evaluation Metrics Model performance is assessed using a combination of conversational, technical, and audio-specific criteria, including but not limited to: • Task completion accuracy and efficiency • Conversational naturalness (tone, flow, and coherence) • Audio comprehension and response quality • Instruction adherence and contextual understanding • Basic computer programming literacy , including: • Understanding of JSON structures • Familiarity with functions and methods • Ability to reason about structured data and simple logic • Technical communication clarity when handling support-style problem-solving Technical & Equipment Requirements • Strong fluency in English • Strong verbal communication skills in a simulated customer support context • Spanish proficiency including fluency across all language skills: reading, listening, writing, and speaking. • Access to a high-quality microphone to ensure clean, reliable audio input during evaluations • Comfort working with structured prompts, evaluation rubrics, and technical guidelines • Device capable of running audio recording software and opening large technical documentation We offer a pay range of $11-to- $30.65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply. Job title: Spanish Audio Specialist – AI Trainer Employment type: Contract Workplace type: Remote Seniority level: Mid‑Senior Level Originally posted on Himalayas

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