Safety dashboards, monitoring, and quality assurance. Establish dashboards and a recurring QA that help us proactively identify emerging issues, prevent harmful content, and ensure that our T&S measures are working as intended.
Incident follow-through and continuous improvement. Coordinate the product and engineering response to significant safety issues, working with colleagues responsible for incident management, policy, and user support.
Learn more about our Trust & Safety infrastructure in our Trust & Safety Hub https://helloeverai.zendesk.com/hc/en-us/sections/57000578321305-Trust-and-Safety.