Remote Freedom

Account Manager Lead - Corporate

ElevenLabs

Remote · San Francisco San Francisco6d ago

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Skills

A/B TestingRoadmappingSalesforceAccount ManagementCustomer SuccessStorytelling

What you'll do

  • Lead, coach, and develop a high-performing Corporate Account Management team, owning team quota performance, retention, expansion, and cross sell goals across a high-volume book of business.
  • Drive revenue outcomes as a core mandate - building a team culture where expansions and cross-sells are owned with the same rigor as any quota-carrying sales function.
  • Design and implement repeatable, scalable playbooks for renewals, expansion, and adoption that hold up across hundreds of accounts, not just a handful.
  • Embed AI agents and automation into AM workflows by default, so the team can manage growing volume without simply adding headcount.
  • Champion AI fluency across the team: set expectations, build capability, and create an environment where every AM is actively experimenting with and adopting AI-powered approaches to their work.
  • Set strategic direction for how the Corporate segment is structured and staffed as the business scales, partnering closely with RevOps, Comp/Finance, and CX leadership.
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