Define Harvey's global benefits and leave philosophy, including what "global consistency, local relevance" means as we enter new markets.
Lead plan design and redesign across the US and our international footprint (10+ markets and growing), balancing employee impact, competitiveness, and cost.
Build a program roadmap and business case for benefits, wellness, and leave, grounded in benchmarking and market analysis.
Team and service delivery
Grow and develop the global benefits team across the US and EMEA, setting priorities, raising the operating bar, and creating room for people to stretch.
Set and hold the standard for service delivery: response times, escalation, and follow-through on employee questions. Use AI and automation to take volume off the team without letting the experience get more distant.