This is a full-time, remote position based in the United Arab Emirates. If located near an office, you are expected to work from that office 3 days per week.
Take full accountability for gross and net retention metrics across your book of business, ensuring long-term customer health and growth.
Partner closely with Account Executives to build unified strategies by bringing actionable account insights and forward-looking recommendations to internal syncs.
Map out long-term account trajectories proactively to identify capacity gaps, risks, and expansion opportunities early.
Co-create success plans and QBRs that enable customers to clearly measure and present the business impact and ROI of Planet solutions.
Build strong relationships across complex stakeholder networks, equipping internal champions with the data they need to advocate for the partnership.
