Data AnalysisStakeholder ManagementSalesforceCRMAccount ManagementCustomer SuccessForecasting
What you'll do
Own the end-to-end renewal process for an assigned territory, managing quote-to-close with accuracy and urgency.
Negotiate contract renewals using sound commercial judgment, building strategies that protect customer relationships while maximizing contract value.
Maintain a rolling 90–120-day forecast; analyze renewal data regularly to identify trends, surface risk, and prioritize intervention.
Engage decision-makers early to understand budget cycles, stakeholder maps, approval processes, and potential blockers.
Identify risk signals proactively and partner with Customer Success, Deal Desk, Legal, Finance, and Sales to navigate complex situations and protect retention.
Develop and present pricing and packaging proposals tailored to customer needs and growth stage.
