Serve as a strategic sales partner, owning the technical relationship with prospects and customers.
Strategic Discovery and Deal Qualification: Partner with Account Executives to uncover technical, operational, and business pain points, validating use cases and aligning solutions to measurable customer impact and urgency.
Secure the Solution Win and Alignment: Validate technical feasibility, drive clarity on success criteria, and guide stakeholders toward a shared vision for the end-to-end solution (The Solution Win: Desirable, Viable, and Aligned).
Post-Sale Handoff and Continuity: Ensure a seamless transition to the post-sales team by creating and completing a handoff document that captures the finalised solution design, expectations, and any known risks or constraints.
Cross-Functional Feedback: Act as a trusted technical voice, listening carefully to customers to provide structured market feedback to the Product team to prioritise functionality and drive sales opportunities.
Support customers throughout their trial process with Vanta.