Manual QA Engineer (Frontline Feature & Support Testing)

Requirements

• Strong manual testing experienceMust
• Excellent attention to detailMust
• Ability to test complex workflowsMust
• SQL Server Management Studio for backend data validationMust
• Azure Document Intelligence for document output validationMust
• Willingness to learn automation with AI tooling
• Mortgage or FinTech industry experience

What you'll do

• Execute manual testing across features and production issues
• Create high-quality test cases and test plans with traceability
• Exploratory testing
• Feature testing and regression testing
• Validate file integrations using internal tools
• Capture evidence and defects using internal tools
• Workflow validation across distributed systems
• Reproduce and validate customer-reported issues
• Assist with UAT (User Acceptance Testing)
• Coordinate with automation engineers to develop and review tests
• Frontline support for hot fixes and patches
• Demo new features and fixes to stakeholders

About the role

Role Summary Performs deep functional, exploratory, and customer-focused testing for new features and production issues. Key Responsibilities • Execute manual testing • Create high-quality test cases (Test Plans, traceability) • Validate backend data using: • SQL Server Management Studio • Validate file integrations using: • Using internal tools • Capture evidence and defects: • Using internal tools • Perform: • Exploratory testing • Feature Testing • Regression Testing • Assist with UAT as needed • Workflow validation across distributed systems. • Validate document outputs and compliance workflows using: • Azure Document Intelligence • Reproduce and validate customer issues • Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling. • Frontline support for hot fixes and patches • Demo new features and fixes to Compliance, Customer or Product teams. Required Skills • Strong manual testing experience • Excellent attention to detail • Ability to test complex workflows Nice to Have Mortgage/FinTech experience. Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin , please treat it as fraudulent and report it immediately to Originally posted on Himalayas