Skylum
See how well you match this role
Upload your résumé — we'll score your fit and check off the skills you already have. Free.
Skylum empowers millions of photographers to create incredible images. Our award-winning photo editing software combines AI-powered automation with full creative control. We make editing enjoyable, easy, and accessible for everyone. You’ll join an environment where growth, learning, and creativity are encouraged. Flexible schedules, trust-based workflows, and a supportive team give you everything you need to focus on your best work. 🇺🇦 Proudly Ukrainian, Skylum stands with Ukraine through action, regularly supporting organizations that help accelerate our victory. Required experience: • At least 6 months experience in Customer Support; • Upper-intermediate English is a MUST; • Excellent communication skills; • High level of personal responsibility; • Positive attitude :) Key Responsibilities: • Handle and resolve all customers’ complaints and requests mostly in chat + emails; • Analyse and assess customers’ needs; • Deliver information about benefits of the products to turn potential customers into paid ones. Nice to have: • Interest in photography; • Experience working with Photoshop and Lightroom; • Knowledge in Zendesk; • Experience in SaaS products • Previous work during the evening hours Work schedule in 2 shifts: • Morning 7:00-16:00 • Evening 15:00-00:00 What we offer For personal growth: • A chance to work with a strong team and a unique opportunity to make substantial contributions to our award-winning photo editing tools; • An educational allowance to ensure that your skills stay sharp; • English, German and Polish classes to strengthen your capabilities and widen your knowledge. For comfort: • A great environment where you’ll work with true professionals and amazing colleagues whom you’ll call friends quickly; • The choice of working remotely or in our office space located on Podil, equipped with everything you might need for productive and comfortable work. For health: • Medical insurance; • Twenty-one days of paid sick leave per year; For leisure: • Twenty-one days of paid vacation per year; • Fun times at our frequent team-building activities. What to expect when you apply • An interview with our Talent Acquisition Manager • Test task to show your skills • Professional interview • Interview with HR • And finally, your job offer! Originally posted on Himalayas
Sourced from Himalayas. Confirm the details and apply on the employer's site.
