Personally own and grow relationships with a portfolio of our most strategic accounts, serving as the senior commercial relationship owner and executive point of contact.
Develop and deliver expansion plans across assigned key accounts to execute against business metrics and revenue goals.
Coach the team on account strategy, executive engagement, and commercial execution on complex, multi-year contracts.
Identify new workflow improvements and use-case opportunities, helping to upskill the broader customer-facing team in commercial best practices.
Collaborate with Customer Success Operations, Customer Value Architects, and Product on overall account strategy and execution.
Develop processes to scale the Key Account Management function as Neara's European business grows.
