Remote Freedom

Enterprise Account Director - Bilingual English/Spanish

Later

Multi-region Boston, MA; Los Angeles, California, United States; New York, New York, United States; Remote; Vancouver, British Columbia, Canada; Vancouver, Washington, United States3w ago

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Skills

Stakeholder ManagementAccount ManagementCustomer SuccessNegotiationRecruiting

What you'll do

  • Own the long-term success and commercial growth of a portfolio of enterprise clients, with accountability for retention, expansion, and multi-year value creation.
  • Develop and execute tailored account success plans that align Later’s capabilities to each client’s strategic business objectives.
  • Partner closely with Sales to support enterprise growth strategies, including renewals, upsells, and strategic expansions.
  • Lead high-impact client engagements including executive business reviews, strategic planning sessions, and educational workshops (e.g., lunch-and-learns).
  • Ensure seamless execution by partnering closely with delivery and execution teams to translate strategy into results.
  • Collaborate cross-functionally with Sales, Product, Marketing, Data, and Delivery teams to design solutions that solve real client problems.
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